Our support services is what puts us head and shoulders above our competitors. While most companies simply slap in the system and offer a short limited warranty we take support to the next level by delivering whatever is required to make your place a safer, better place for your organization. Provent Total Care offers a full  one year extended warranty on all the products we sell. We have also developed Provent's Support Services Portal which is a 24/7 website to access training, support and troubleshooting guides and videos.

full warranty includes

**1 annual service call - whether you need it or not… we like to stay on top of things

quarterly check ups from sales person/ customer service manager

Unlimited 24/7 to support services web portal - see below

Emergency support if the need arises

** 1 year of access to the Provent Loss Prevention- see below

All products come with this 1 year full warranty

Warranty can also be extended to 3 and 5 year options

 Provent Support Services Portal

A 24/7 portal which offers

• Interactive videos on
  • Understanding and working with the technology
  • working with customers
  • Troubleshooting issues around technology (levels I and II)

• Picture database so you can find the system and issues you are dealing with even if you don't know it's name
• An FAQ database
• Chat support  8 am - 8pm EST